Introduction
to Business
Management
241
Instructor: Mark Bambach
Telephone: 215-751-8728
Email: Contact me through
WebStudy email only! The following email is to be used only if WebStudy is
down: mbambach@ccp.edu
No work is to be sent to this email address.
Office: B2-11
Course Description: Introductory analysis of
the managerial process from the middle manager's and first-line supervisor's
point of view. Analysis of reactions and interactions of individuals and groups
within a goal seeking organization. Includes leadership, motivation,
personality theory and goal oriented behavior. Primary emphasis given to
face-to-face interpersonal relations and a continuing review of contemporary
developments in the supervisory field.
·
Explain the difference among supervisors,
middle managers, and hot management.
·
Explain how globalization affects
supervisors.
·
Describe how plans should link from the
top to the bottom of an organization.
·
Explain the concept of a learning
organization and how it influences organizational designs and supervisors.
·
Describe the goals of compensation
administration and factors that affect wage structures.
·
Describe the control process, including
preventative, concurrent, and corrective control.
·
Compare and contrast group
decision-making and individual decision-making.
·
Identify and define five personality
characteristics relevant to understanding the behavior of employees at work.
·
Define leadership and describe the
difference between a leader and a supervisor.
·
Define communication and the
communication process, including formal and informal communication.
·
Describe the role of teams in continuous
improvement programs.
·
Describe the three purposes of the
performance appraisal. Differentiate between formal and informal performance
appraisals.
·
List the enforcement priorities of the
occupational safety and health administration (OSHA).
·
Define conflict, identify the three
general sources of conflict, and list the five basic techniques for resolving
conflict.
Required
Text: Textbook: Supervision
Today, by Robbins and DeCenzo, Most current edition, Publisher:
Pearson-Prentice Hall. **You can buy this book online or at our
bookstore.** If you purchase the book
online, please make sure you have it available for the first week’s assignment,
as late work is never accepted.
Grading: Grading in this course will be based on the
following:
There will be 14 textbook assignments.
Each assignment has a value of 10 points for the course. There are fourteen required forums which have a total
value of 40 points. In addition, there will be a
midterm and final exam each worth 60 points.
Assignments
(14) @ 10 points each...........140
Forums
(14) 40 points Total........40
Exams
(2) @ 60 points each.........................120
Total
points.......................................................300
A =
270 - 300 points
C =
210 - 239 points
D =
180 - 209 points
F =
0 - 179 points
Late assignments will not be
accepted. Assignments are due on the
date stated by the instructor. There will be no make-up tests, assignments, or
forums. Two or more missed textbook assignments can result in withdrawal from
this course. Textbook assignments are due every week. It is your responsibility
to be aware when assignments are due – I will not be sending emails reminding
you when assignments are due!
Tests may be multiple choice, essay, or a
combination of both. Assignments consist of answering the questions at the end
of each chapter. Forums require you to respond to questions posted by the
professor, as well as interacting with other students.
Online
Participation:
Course Schedule
Week
1 Chapter 1
Week 2 Chapter
2
Week 3 Chapter
3
Week 4 Chapter
4
Week 5 Chapter
5
Week 6 Chapter
6
Week 7 Chapter
7
Midterm
Exam (Chapters 1-7)
Week 8 Chapter
8
Week 9 Chapter
9
Week
10 Chapter 10
Week 11 Chapter
11
Week
12 Chapter 12
Week 13 Chapter
13
Week 14 Chapter
14
Week 15 Final
Exam (Chapters 8-14)
** The instructor reserves the right to change
the syllabus at any time. You will be
notified of any changes. **